Appointments
Doctors' Appointments
We operate an appointment system. Urgent cases are always seen on the same day. Please let us know if you cannot keep your appointment so that we can offer it to someone else.
Appointments can be made by telephone or in person between the following opening hours:
We offer extended hours with the Doctors on Monday from 18:30 – 19:15 and from 07:30 on Wednesdays.
Have you thought about booking appointments online? You can book at any time by using Patient Access.
Visit our Patient Access page.
Doctors provide:
- General Medical Services
- Maternity Medical Services
- Contraceptive Services
- Child Health Surveillance
- Minor Surgery
Photographs
If you wish to send in a photograph to the surgery, please call the surgery first and we will arrange to send you secure link to your mobile in order for you to send the photograph directly to your medical notes
Urine Samples
In order to keep our patients (and staff) safe and to keep within national guidelines, we can no longer accept urine samples without an accompanying appointment. Therefore, please do not drop off a urine sample without having made an appointment to see one of our GPs or nurses first.
Urine samples also need to be in the correct container which reception will be happy to give you. This way we know the bottle is clinically clean and has a good screw top which won’t leak!
Appointments
Have you ever thought about how long an appointment is?
Routine appointments with the doctor are for ten minutes and for one ailment. This means that they has time to listen to what you have to say, take details of how long it's been going on and what else is happening that might be causing the problem.
Then, you may need to be examined, a test could be needed and finally you may need a prescription. All of this needs the ten minutes allocated to you. If you have more than one problem, ask the receptionist to book a double appointment so that you can have a proper discussion and can be treated for everything.
If, on the other hand, you have something that is urgent and needs to be seen on the same day where there are no routine appointments available, you may be given an emergency appointment. This is a five minute appointment and can only be for something that really is urgent. If it can wait until the next day then please book a routine appointment.
Children under 5 years whose parents or guardians feel that they need to be seen urgently will be seen on the same day or a doctor will speak to the parents or guardians on the phone to decide together what the best care should be.
Finally, please don't bring along the rest of your family for the same appointment time as the doctor will not be able to deal with four people in the time allocated for one! Patients who come in and stay longer than their allotted time keep others waiting past their slot and that's no fun if you aren't feeling well.
If you become unwell or are injured make sure you choose the right NHS service to make sure you get the best treatment. For more information visit: Choose the Right Service
Practice Nurse Appointments
Our Practice Nurses run clinics mornings and afternoons between 08:00 and 18:00 every day. They offer blood pressure measurement, children's immunisations, travel advice and vaccinations, ear-syringing, dressings and a range of other services.
There is also an early morning session on Wednesdays when the nurse will have appointments available from 07:30.
Blood Test Appointments
If you need a blood test you can phone, call in or book online using Patient Access. These appointments are available every morning from Monday to Friday.
Telephone Advice
To speak to a Doctor or Nurse for non-urgent advice and test results, please telephone between 11:30 and 15:00.
Dispensary Reviews of the Use of Medicines (DRUMs)
The Dispensary Team offer appointments for patients interested in reviewing their medicines and their use. Please speak to the receptionist for more details.
Please call reception on 01295 758372 to book an appointment with one of the team or register with us for Patient Access.
First Aid Unit Clinic (FAU) - Enhanced hours. Only at Chipping Norton Health Centre
We are able to offer appointments at the new First Aid Unit (FAU) for all patients (adults and children over 1 years old) with enhanced access hours at Chipping Norton Health Centre.
FAU appointments will be available on weekday evenings from 18.40–20.00 and on Saturdays from 09.00–17.00. They will be 20-minute appointment slots and ALL be face-to-face.
Please note: This is NOT a walk-in service and patients will not be seen without an appointment.
For data protection purposes, it is really important our patients are aware they are being seen at a clinic which has been contracted to provide this service on behalf of Cropredy Surgery and that patient's medical information will be shared with the 3rd party.
First Aid Unit Clinics (FAU) patient data will be shared with South Central Ambulance Service (SCAS). When Cropredy Surgery book an appointment, it is for attendance at the FAU in Chipping Norton. You should also be aware that the service is being provided by South Central Ambulance Service (SCAS) on our behalf.
FROM NHS ENGLAND Patients Chasing Referrals
There is a service whereby patients can go online and check the length of waiting lists and when to expect treatment.