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Noticeboard

PATIENT FACING SERVICES: CORONA UPDATE:


Cropredy Surgery (like all other surgeries) will remain open on Good Friday and Easter Monday.  PLEASE NOTE that this is for EMERGENCIES only and that all appointments are triaged by telephone. We will not be issuing prescriptions


As an interim measure and in order to assess patients accurately we are stopping on-line appointment booking access.  Therefore please be patient when phone the surgery to book appointments.  Please also note that whilst this pandemic continues patients will be telephoned by a clinician to discuss their symptoms before being given an appointment


If you have any reason to suspect that you may be suffering from Coronavirus (COVID-19) , DO NOT COME TO THE SURGERY. Stay at home and read 111online 111 Online




The latest goverment information is available here: Government information & NHS C19 advice



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Following the ban on fax machines by the Health and Social Care Secretary Matt Hancock , our fax machine has now been turned off. We will gradually be updating all our headed notepaper and compliment slips but please take this as notification that we can no longer receive or send faxes.

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery after 11.00 am and once sufficient time has elapsed.

If you are registered for Patient Access you can look up your test results online yourself. As soon as the results have arrived and the doctors have reviewed them, you will be able to see them in your electronic record. If there is any cause for concern, the doctor will have made arrangements to contact you.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

You have been Referred to a Specialist

Please see this leaflet for more information about what to expect when you are referred by your doctor to see a specialist. It includes information about tests, fit notes, prescriptions and follow-up appointments all of which the specialist will arrange.

 
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