Mission Statement
The Cropredy Surgery team aims to provide the highest quality, holistic, patient-centred healthcare, delivered with respect, compassion and understanding.
Our Vision
We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Our Doctors and staff are approachable, respectful and patient-centred
We aim to meet the health needs of all our patients in our local community
We aim to be a Centre of Excellence for teaching and training of medical students
We aim to use technology smartly to improve the efficiency and effectiveness of our administration, patient contact and clinical activity
We will continue to invest in our staff, diversifying and developing skills and knowledge base to ensure that we have a highly skilled, resilient and adaptable work force to meet the needs of our patients and communities
We aim to support the development of medicine through a greater understanding and treatment of disease through proactive engagement with research projects
We will seek to collaborate and work in partnership to strengthen community links and respond to local, regional and national initiatives
Our Values
We are accountable
We ensure we take responsibility for our actions, and are open and transparent to the people who use our service.
We are fair and compassionate:
We are consistent in the way we deal with people, both patients and staff, we act courteously, show consideration, compassion and understanding valuing each person as an individual.
We are professional
We strive to achieve a high level of medical care for our patients and responsive to medical need both for the individual and for the community as a whole. We maintain our professional learning and follow guidelines where appropriate to do so.
Our success is built upon the personal and professional achievement of everyone who works at Cropredy Surgery.
We are caring
We will put our patients at the heart of all that we do and collaborate across teams for better care. We celebrate peoples’ differences and provide equality of opportunity for all without discrimination. We strive for the highest standards, encourage feedback and use it to improve services.
Everyone counts
We recognise the value of every individual, both patients and staff, and ensure we act with integrity to provide fair access and promote equality in service provision
Positivity
As GPs, we commit to positivity by creating a supportive, respectful, and hopeful environment for every patient. Through optimism grounded in realism, we empower patients, encourage shared decision-making, and contribute to better health outcomes.